Clarify processes first. Then implement systems.
Before ERP, CRM, workflow or reporting solutions are introduced, processes, roles and decision paths must be clearly defined.
This helps implementation start faster, with more clarity and less friction.
Process Readiness Check before Digital Transformation
Before a system can create impact, processes must be clearly defined from a professional and operational perspective.
In many companies, the problem is not the tool itself, but unclear requirements, inconsistent workflows and quality issues that only become visible at the end.
This is exactly where questions, loops, escalations and unnecessary delays arise.
Input
Unclear requirements, incomplete data and inconsistent terminology lead to questions, rework and unnecessarily tied-up capacity right from the start.
Prozess
When workflows, decisions and handovers are not clearly defined, variation increases. Processes become unstable, lead times are difficult to plan and implementation loses momentum.
Where friction occurs before system implementation
Output
When quality only becomes visible at the end, corrections become expensive. Instead of early steering, escalations, schedule delays and unnecessary project friction arise.
How DDM creates Process Readiness
Workflows are described in a way that makes handovers, responsibilities and exceptions transparent, aligned and ready for implementation.
1. Clarify processes
2. Define roles
Who decides, who delivers and where escalation is required is clearly defined. This reduces friction and prevents room for interpretation.
Clarify processes. Define roles, Anchor steering.
KPI logic, triggers and routines make deviations visible early. This allows teams to react before effort, delays and rework arise.
3. Anchor steering
This creates a stable target picture before system implementation — one that business functions, management and implementation partners can jointly support.
Before systems are implemented, companies need more than documentation. DDM creates a solid foundation of clear processes, defined roles and steering logic that works in daily operations.
This creates a reliable basis for implementation, decisions and collaboration.
How the DDM Process Readiness Check works
We make the end-to-end process visible: workflows, data, interfaces and weaknesses in the current state.
Output:
Value stream map, problem areas, data basis
1. Create transparency
In vier Schritten von Prozesssicht zu einer belastbaren Grundlage für die Umsetzung
This turns process clarity into a reliable foundation for better decisions, less friction and effective implementation.
System implementations and new process designs need more than good intentions. The DDM Process Readiness Check creates transparency, assesses the real performance drivers and translates the findings into a robust target picture with clear steering logic.
This creates a reliable foundation for better decisions and effective implementation.
2. Assess stability and impact
We analyze where deviations occur and what impact they have on lead time, quality, costs and steering capability.
Output:
Driver picture, priority list, hypotheses and quick checks
ABased on the findings, a robust target picture is created with clear roles, decisions, KPI logic and routines.
Output:
Target workflow, roles/decisions, KPI set and routines
We condense the results into a reliable decision basis with priorities and next steps.
Output:
Business case, action roadmap, next steps
3. Define target concept & steering logtic
4. Derive business impact and implementation plan
Lesen Sie mein Artikel:
Dienstleistungsprozesse stabilisieren: Wie Varianz Ihre Marge frisst– und wie Sie sie systematisch beherrschen
Management Consulting and Interim Management
Management, Controlling and Business Intelligence
Contact
DI Carlos Trejo MSc., MBA
+43 - 664 511 9376




